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One thing that might cause the authentication method failed error is if the ASA has multiple IP addresses.

Technology Integrations implementation guide for the ASA to ensure your configuration is correct. If the ASA is new, please check the Cisco Systems Inc. If it fails, you may want to try to Resynchronize a Token and test the ASA again. If it works, we know the time offset between the token and the server is correct and we can look at other causes. Confirming the token is working through the Self-Service console is a good place to start. The reason why the authentication failed is shown in the Action Result Key and Result Key fields, that is AUTHN_METHOD_FAILED and Authentication method failed.Īs Nada Khaled‌ mentioned, that error can display for several reasons. You tried to authenticate to the Authentication Manager server using the SecurID Native protocol and you exist in the SystemDomain security domain. That message in the Description field is just explains what was happening. The user belongs to security domain “SystemDomain.” User “bdecker” attempted to authenticate using authenticator “SecurID_Native.” The user belongs to security domain “SystemDomain”ī79a3e020d00150a33c0c55e3898d8eb-zrEx2kzqbYugįor future reference, the following is not an error message: User “bdecker” attempted to authenticate using authenticator “SecurID_Native”. Here is the full output from the console: This says to me I haven't tied those two items (the authenticator and the security domain) together somehow. The user belongs to security domain "SystemDomain". User "username" attempted to authenticate using authenticator "SecurID_Native". When I try to use the SecurID soft token with my pin to generate a passcode for An圜onnect, the monitor reports: We pulled our AD structure in for our user source, and they are currently in SystemDomain by default. We are running 9.6(3) on our ASA, with Authentication Manager v. I am having some trouble with a new setup for Cisco ASA An圜onnect Authentication.